When I was a kid my definition of a leader was that they were the boss, the one who told everyone what to do. As I got older I realized that there were many different kinds of leaders. But the ones I appreciated the most in my life were never fully in charge. They weren’t …
Leadership is not all about strategy. It’s also about execution. In fact, it’s more about execution than it is about strategy. See why. And how to prep your teams for execution.
Amazon has a list of leadership principles that I find incredibly articulate and valuable. Consider this one on Customer Obsession: Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. Found at: https://www.amazon.jobs/en/principles I know people that focus …
This week I’m reading a book called, “Power Phone Scripts” by Mike Brooks. It is, as you might guess, a book about phone scripts for sales people to help them close deals on the phone. So why would I, a non-sales person, read such a book? Because leading people and working across teams to make …
The power of phone scripts (and why every non-sales person should read this book) CONTINUE READING
It doesn’t matter what role you have in your company — whether you’re the founder, ceo, janitor, sales rep, engineer or part of the admin staff — there’s something you have in common with everyone else in your company. You also have this is common with the top performers in your company. You even have this in common with …
The one thing you have in common with top performers CONTINUE READING