Here’s what we know – everyone makes mistakes.
Sometimes a failure is our own fault. Sometimes it’s because we were counting on something or someone else. It could be in our control, or not. But one thing is for sure: we all make mistakes.
Given that reality, here’s the bigger question: how do you handle things when others make mistakes?
Since we know they’re going to happen, it’s not like we can use “being surprised” as an excuse. And you’d think we’d be more prepared. But a lot of times we act shocked and angry when someone makes a mistake that impacts our goals, or plans.
People – you, me, everyone- is going to make a mistake. Our job as leaders is to have empathy, humility, compassion and contingency plans.
Which of those is missing for you?