Leadership is not all about strategy. It’s also about execution. In fact, it’s more about execution than it is about strategy. See why. And how to prep your teams for execution.
Amazon has a list of leadership principles that I find incredibly articulate and valuable. Consider this one on Customer Obsession: Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. Found at: https://www.amazon.jobs/en/principles I know people that focus …
This week I’m reading a book called, “Power Phone Scripts” by Mike Brooks. It is, as you might guess, a book about phone scripts for sales people to help them close deals on the phone. So why would I, a non-sales person, read such a book? Because leading people and working across teams to make …
It doesn’t matter what role you have in your company — whether you’re the founder, ceo, janitor, sales rep, engineer or part of the admin staff — there’s something you have in common with everyone else in your company. You also have this is common with the top performers in your company. You even have this in common with …
If people are working off the best or worst case scenario, they’re not thinking effectively enough. Leaders teach others to think past hope. It means learning how to effectively consider a variety of outcomes. And to plan with each contingency in mind.
Dan Rockwell says “Confidence comes after you press through fear, not before.” He’s exactly right and it’s why one of the most important leadership tasks for any supervisor is to help their teams understand that everything won’t be easy. Leaders prepare their teams for hard times.
Like members of a once-popular band, leaders like to go “back to the basics” – hoping that their tried and true strategies and approaches will work one more time. The reality is that context matters in leadership. And to that end, leaders must constantly learn and constantly re-invent the approach they take with their teams and staff. In other words, what got you here won’t get you there.
There are two kinds of leaders out there. Isn’t that always the case? What I’m talking about is the leaders who have the best ideas and can help get you out of a jam when you need them, and the leaders who don’t have to because they’ve already equipped their teams.
I’ve often talked with folks about the most destructive leadership tool in their homes – which in my mind is the microwave. Mostly because it suggests to us that everything can happen quickly, and when it comes to leadership this just isn’t true. But when we’re talking about the most important leadership tool, I find that many people ignore or walk by it regularly without giving it the glance they ought to.
There is a tendency to shrink the goals of an organization to something attainable, so as not to demoralize the staff. The result of this kind of behavior, unfortunately, is the exact opposite of what was hoped for. The leaders leave and the folks that are left will need the goals lowered again. High performing organizations need to embrace stretch goals.