The trick to closing customers is not to “always be closing”

When it comes to sales, people remember the ABCs – Always Be Closing. But what worked in the movies years ago doesn’t always translate well these days. Particularly when everyone expects and believes that we’re all in “pitch” mode every minute of the day. The way around it, while still having success, is to stop …

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How often does this happen?

One of the most important questions you can ask as you lead people is this: “how often does this happen?” The reason it’s so powerful is because our default reaction can often be to overreact to whatever gets our attention. We create policies. We create rules. We create directives. All to protect ourselves from something. …

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